Business Support Manager (Employee Benefits)

Who we are

Founded in 1987, Alexander Beard is an international organisation (www.abg.net) with a proven track record of providing a broad spectrum of financial services in the UK and abroad. Services range from corporate financial advice, individual financial planning in the UK, specialist financial services and brokering Employee Benefits.

Alexander Beard Employee Benefits Division has been implementing, managing and consulting on benefit programs for employers for over 15 years.

We provide employee benefits management and consultancy to businesses across the UK and internationally. Our passion for client service and an impeccable client experience is our driving force and runs through all levels of our business.

We aim to create a working environment to make the most of your existing skills, while also fully supporting you to develop new ones. This role will give you the opportunity of working within a forward-thinking and growing international financial services Company where you are not just a number but a valued and respected member of our close team.

The role

This is an exciting opportunity to manage the team in our Employee Benefits and International Retirement Plan Divisions. We are looking for individuals with either existing employee benefits/group schemes experience or demonstrable transferable skills from operations roles within financial services.

As a Business Support Manager your role will involve the following tasks:

• To allocate, monitor and prioritise workload
• Keep tasks up to date
• Review and implement procedures and processes
• Manage scheme renewals
• Ensure the team is familiar with group products and new business processes

This role will manage a team of administrators and work closely with the employee benefits consultants.

Our team works towards a common goal of success – we encourage our team to collaborate and work together to create positive results for the division.

Experience and skills required for this role

Our team dynamic is fast paced and multi-disciplinary – no one day is the same!

Day to day you may deal with different types of queries for different types of benefits and the role will be best suited to an individual who thrives on diversity and variety.

We are looking for an individual with the following skills to join us:

• Ideally you will have experience of working in Employee Benefits and will have knowledge of products such as Private Healthcare, Group Risk (Life, Income Protection and Critical Illness), Private Dental, Cash plans and Group Pensions (all or some experience in these benefits would be beneficial). Otherwise, experience from an IFA background would be beneficial.
• Passionate about service and providing a great customer experience
• Task driven – focused on exceeding expectations and excelling in service standards
• A hands on, approachable Manager
• Excellent communication and interpersonal skills
• Self-Motivated and uses initiative
• Organised and Methodical with an eye for detail
• Excellent written English skills and fully competent at Microsoft Word and Excel
• Ability to think on your feet and problem solve – we encourage you to be an active part of our team and will listen to your thoughts and feedback in our daily team meetings.

The benefits of working with us

Benefits of working for Alexander Beard include:

• Competitive Salary – range dependant on experience and skills
• Annual Leave starting at 25 days per year (plus Statutory Bank Holidays)
• Flexible Working options to support a work/life balance
• Staff Profit Share Scheme – We want you to benefit from the company’s success!
• A monetary bonus after 5, 10, 15 and 20 years’ service – We want your loyalty to be recognised!
• Work Place Pension
• Life Assurance / Death in Service Scheme
• Income Protection Scheme
• Health Cash Plan
• Wellbeing Support Services including EAP (Employee Assistance Programme), Virtual GP and counselling options
• Supportive approach to Learning and Development opportunities with funding provided towards qualifications to help you thrive in your role
• Free car parking
• Departmental and Company Social Events
• ‘Recruit a Friend Bonus Scheme’

If this is the next opportunity that you are looking for, please send your CV to anne.hogan@abg.net